The short answer
Start with a Clear Plan
Before any work begins, walk through your home and note every area affected by water. Take photos and videos of the damage for your records. Write down the date you discovered the issue and any steps you already took, such as turning off the water or moving furniture.
Your plan should list priorities: stopping the water source, protecting undamaged items, and then addressing the cleanup. If you live in Daytona Beach, keep your shutoff valve location written down. Share your notes with the pros so they understand the full scope from the start.
Track Progress and Costs
Keep a simple log of every action taken, from your own calls to the pros' visits. Note the date, time, and what was done. This log helps you stay on top of the project and gives your insurance company a clear timeline if you file a claim.
Also track any receipts for materials you buy, such as fans or cleaning supplies. Costs vary depending on the extent of the damage, the materials affected, and how quickly you act. Ask the pros for a written breakdown of their work so you understand what each step involves.
- Take dated photos of each room before cleanup
- List all damaged items with estimated value
- Record every conversation with the pros
- Keep receipts for your own purchases
- Note the date you reported the loss to your insurer
Communicate with the Pros
Ask the pros what they plan to do first and why. Good communication means you know what to expect at each stage, from water extraction to drying and repairs. If something seems unclear, ask again. You are the project manager, so your questions matter.
Set a schedule for check-ins, such as once a day, to review progress. The pros can tell you what they have completed and what comes next. This keeps you informed and helps you spot any issues early, like lingering moisture or missed spots.
Handle Insurance and Paperwork
Contact your insurance company as soon as you can after the damage. They will guide you on what documentation they need, such as photos, receipts, and a list of damaged items. Policies vary, and your insurer decides what is covered.
Keep copies of all paperwork, including your policy, claim forms, and any correspondence. If you have questions about coverage, ask your insurance company directly. You do not need to hire anyone to manage the claim, but you must stay organized to avoid delays.
- File your claim promptly after the damage
- Send photos and videos to your insurer
- Keep a folder for all claim documents
- Ask your insurer what they need from you
- Follow up if you do not hear back within a week
Know When to Call the Pros
Some tasks, like removing wet carpet or wiping down hard surfaces, you can do yourself. But major water damage, such as flooded drywall, soaked insulation, or contaminated water, needs the pros. They have the equipment and training to dry structures properly and prevent mold.
If you see mold growth, do not disturb it. Mold can spread easily, and cleanup requires special precautions. Call a mold professional for that part of the project. Your role is to coordinate, not to risk your health.
Talk to someone now
Water keeps spreading into floors and walls, so it is worth acting early. Calls are answered 24/7.
Call Now (386) 272-5697Frequently asked questions
Can I dry out my home myself?
You can dry small areas with fans and dehumidifiers if the water is clean and limited. But if water soaked into walls, floors, or insulation, you need the pros. They have industrial equipment that removes moisture thoroughly, reducing the risk of mold.
How do I document damage for insurance?
Take clear photos and videos of every affected area before cleanup begins. List each damaged item with its approximate value. Keep receipts for anything you buy. Send copies to your insurer and keep your own records. Policies vary, and your insurer decides what is covered.
What should I do first after water damage?
Stop the water source if you can safely do so, such as turning off the main valve. Then move valuable items to a dry area. Take photos for your records. Contact your insurance company and the pros quickly. Acting fast helps limit further damage.